Privacy Policy
Effective Date: 15/07/2026
At Bellarine Retreats, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or interact with our business.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit our website or contact us, we may collect personal information including:
Name
Email address
Phone number
Postal address (where applicable)
Booking details
Property enquiry information
Any information you choose to provide when contacting us
We may also automatically collect information such as:
IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring website
This information helps us improve your experience and the performance of our website.
How We Use Your Information
We use your information to:
Respond to enquiries and booking requests
Manage holiday accommodation bookings
Communicate before, during and after your stay
Improve our website and customer experience
Send important booking information
Provide updates, special offers and marketing communications (where you have consented)
Maintain the security of our website
Comply with legal obligations
We only collect information necessary to provide our services.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
Remember your preferences
Understand how visitors use our website
Improve website performance
Provide a more personalised experience
You can choose to disable cookies through your browser settings, although some features of our website may not function correctly.
Third-Party Services
We may use trusted third-party providers to help operate our website and booking services, including:
Secure payment providers
Website analytics services
Online booking platforms
Email communication services
Social media platforms
These providers only receive information necessary to perform their services and are required to protect your information.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, disclosure or loss.
While no online system can guarantee complete security, we continually review our practices to help keep your information safe.
Your Rights
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
Children's Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information through our website, please contact us so we can remove the information.
External Links
Our website may contain links to third-party websites, including accommodation platforms, local businesses and tourism providers.
We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
The most current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Bellarine Retreats
📧 Email: Bellarineretreats@gmail.com
📞 Phone: 0478709510
🌐 Website: www.bellarineretreats.com